Taka247 Privacy Policy

1 Introduction

Welcome to taka247.bet. Our Privacy Policy ("Policy") provides a full explanation of how your personal information is collected, stored, used, and protected. By creating an account or using any service on the taka247 platform, you are deemed to have accepted the terms of this Privacy Policy.

Taka247 believes that every user's privacy is a fundamental right. We only collect information necessary to operate our services and protect it with the highest level of security. This privacy policy applies to our website, mobile app, and all related services.

2 What Information We Collect

Taka247 only collects information that is essential to providing our services. Below is a detailed breakdown of what data is collected and under what circumstances.

2.1 Information Collected at Registration

When you open an account with taka247, you will need to provide the following information:

• Full name (as shown on national ID)
• Date of birth (for age verification)
• Mobile number
• Email address
• Current Address
• Payment account details (bKash/Nagad/Rocket number)

2.2 KYC Verification Timeframe

The following documents are required to complete KYC before withdrawal:

• Photos of both sides of your National ID (NID) or passport
• A recent selfie
• Proof of Mobile Banking Account Ownership

2.3 Automatically Collected Information

Certain information is collected automatically while you use taka247:

• IP address and device type
• Browser and operating system information
• Platform activity logs (login times, betting history)
• Cookies & Session Data
• Geographic location (with permission only)

Data Type	Reason for Collection	Retention Period
Identity Information	Account Management & KYC	5 years after account closure
Payment Information	Transaction processing	As required by law
Activity Logs	Security & Fraud Prevention	1 year
Cookie Data	Experience Improvement	Until End of Session

3 Purpose of Data Use

Taka247 uses your information solely for specific, legitimate purposes. We never use your data for any other purpose without your consent.

Our primary use cases are:

• Account Management: To ensure secure registration, login, and account safety.
• Payment Processing: Processing secure deposit and withdrawal transactions.
• Customer Support: Providing prompt resolution to your questions or complaints.
• Fraud prevention: Detecting and preventing fraudulent activity.
• Legal Obligations: Complying with directives from government or regulatory authorities.
• Enhancing Your Experience: Customizing our services to match your preferences.
• Promotional Communications: Sending offers and updates only with your consent.

4 Cookie Policy

Taka247 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help the platform remember your preferences.

4.1 Types of cookies we use

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your language, timezone, and display preferences.
• Analytics Cookies: Monitors platform performance. Does not store any personal information.

4.2 Cookie Controls

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly. When you first visit the site, you can set your preferences from our cookie consent banner.

5 Data Sharing Policy

Taka247 never sells your data. Limited information may only be shared in specific circumstances and under strict conditions.

5.1 Payment Providers

Only the information necessary to process transactions is shared with payment providers such as bKash, Nagad, and Rocket. This information is handled by those third parties in accordance with their own privacy policies.

5.2 Legal Obligations

Information may be shared with law enforcement agencies when required under court orders, government investigations, or anti-money laundering laws. We are legally obligated in such cases.

5.3 Technology Partners

We work with certain technology partners to operate the platform. Only the information necessary to deliver our services is shared with these partners, and they are bound by strict confidentiality agreements.

6 Data Security Measures

Taka247 follows industry-standard technology and practices to keep your information secure. Our security framework is outlined below.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-factor authentication (2FA): An extra layer of security when accessing your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular security audits: Regular security audits conducted by third-party specialists.
• Limited Access: Only authorized personnel are permitted to access specific data.
• Data Backup: Data is regularly backed up to secure servers.

7 Your Rights

You have full control over your personal information on taka247. Your rights are detailed below.

To exercise these rights support@taka247.bet. We typically respond within 30 business days.

8 Third-Party Services

The taka247 platform uses certain third-party services that operate under their own privacy policies. These include payment gateways, analytics tools, and customer support software.

When sharing information with third parties, we ensure that:

• Only the minimum necessary information is shared.
• They meet our privacy standards.
• They are bound by strict data protection agreements.
• They may not use your information outside of our platform.

No third-party advertising networks are used on our platform, so there is no possibility of your data being used for advertising purposes.

9 Child Protection Policy

Taka247 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

Age is verified at registration and confirmed through a national ID during the KYC process. If we find that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.

10 Contact & Complaints

For any questions, complaints, or requests regarding this privacy policy, please get in touch with us. Our data protection team is always here to help.

Contact Method	Description	Response Time
Email	Support@taka247.bet	24–48 Hours
Live Chat	Platform Chat Button	Instant (24/7)
Account Settings	Request to correct/delete information	30 Business Days

If you have any concerns about our privacy policy and find our response unsatisfactory, you may file a complaint with the relevant regulatory authority. That said, we hope any issues can be resolved directly by getting in touch with us.